Help & Support Options.

If you need an appointment with a psychologist as soon as possible, you can search for clinicians in your area via the following websites:

Australian Psychological Society

Australian Association of Psychologists Inc

EMDR Association of Australia

If you are need of crisis support, please visit Head to Health to find the best helpline that can support you.

All emergencies, though, should be directed to your nearest emergency service by calling 000.

For those in the outer eastern suburbs of Melbourne, the Eastern Health 24/7 Triage Line for Mental Health support can be contacted on 1300 721 927.

There are also links to support services below.

Help Lines & Online Supports.

Phone & Online Services

A list of community services and links/phone numbers. Including services for family violence, sexual assault & parentline.

Lifeline

If you need to speak to someone urgently, call or text Lifeline on 13 11 14. Or click button below to chat online.

Online Counselling & Call Back

Suicide Call Back Service is a national 24/7 telehealth provider that offers free professional phone and online counselling for people living in Australia.

Supports for Children, Young people & Carers.

Where to get help

Start by talking to your family and friends about what you are feeling. If you would rather speak to someone you do not know, try talking to your school counsellor or local doctor. Your conversations with them are private and they will be able to direct you to further support, through mental health support services such as a psychologist or psychiatrist.

Headspace, which is run by the National Youth Mental Health Foundation, offers support, information and advice to young people between the ages of 12 to 25. Visit the Headspace website to find a centre near you

If you are living with, or caring for, a family member with a mental illness, contact Carers Victoria on 1800 514 845 or visit the website for information and support.

For crisis support, phone and web counselling, and mental health information contact one of the mental health support services listed below:

  • Lifeline – call 13 11 14 for this free Australia-wide crisis support and suicide prevention service.

  • Suicide Call Back Service – call 1300 659 467 for this free service for people having suicidal thoughts, family or friends affected by suicide and healthcare professionals treating suicidal patients.

  • Suicide Line – call 1300 651 251 for free and anonymous support, 24 hours a day, seven days a week across Victoria.

  • Kids Help Line – call 1800 55 1800 for free counselling and advice for young people between the ages of five and 25.

  • Headspace – Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds.

  • Reachout – visit their website for information, tools and support for young people with mental health issues.

  • Beyond Blue – call 1300 22 4636 for free telephone counselling or visit their website for information, resources and support for young people with depression or anxiety.

  • Alcohol and drug foundation – free health advice for young people on substance use and mental health.

Parents will find useful information on how to help their child in the pre-teens’ section of The Raising Children Network website.

Parents can access useful information about positively influencing a teenager’s development, resilience and emotional wellbeing with the Teen Triple P program.

Pop-up community mental health services are opening across Victoria, providing a first point of call for those looking for mental health counselling and wellbeing support. The Partners in Wellbeing helpline is currently supporting access to the pop-ups. If you, a friend, or family member needs support call 1300 375 330.

Other places to find helpful advice and information include: